Frequently Asked Questions
Find answers to common questions about your GARD PRO devices
Are GARD PRO smartwatches water-resistant?
Yes, our devices feature an IP68 rating, making them resistant to water submersion up to 1.5 meters for 30 minutes, as well as dust and sweat.
How long does the battery typically last?
Depending on usage and model, GARD PRO devices offer an industry-leading battery life ranging from 7 to 14 days on a single charge.
Is my smartphone compatible with GARD PRO electronics?
Our products are compatible with both iOS (9.0 and above) and Android (5.0 and above) via our dedicated synchronization app.
Do I need a subscription to use the health tracking features?
No, all core health monitoring features, including heart rate and sleep tracking, are available out of the box without any recurring fees.
How do I update my device firmware?
Firmware updates are delivered wirelessly via the mobile app. You will receive a notification when a new version is available for your device.
Can I swap the bands on my GARD PRO watch?
Yes, our smartwatches feature quick-release pins, allowing you to easily swap bands for different styles or materials.